Give your residents the flexibility they want
With Payble, your residents can pay their rates in full, or easily choose a flexible payment arrangement (like a weekly, fortnightly or monthly instalment plan) that works better for them – all aligned to council’s business rules.
Residents can create a new direct debit agreement directly in the app, or choose from any payment method already offered by council, like card or BPAY.
It’s easy to set up: ratepayers simply scan a Payble QR code attached to their notice, reminder or marketing materials, and Payble does all the heavy lifting to create and record the arrangement directly in your billing or rating system.
Payble delivers savings for your LGA
Uncollected rates are a heavy burden on your council’s operating budget and the added cost of collections makes the situation worse.
Using smart alerts and open banking technology, we identify if the resident is able to pay their rates from their nominated account. If the ratepayer’s balance is too low, or they need more time to pay, we provide proactive payment options before the payment is missed.
Reduce the need for debt collectors. Reduce recovery costs like email, calls, operational load and postage. Improve your collections.
Easily connects with your existing billing systems and reduces workload for your teams
Payble can be easily connected with your existing billing and rating systems, and can overlay or enhance your existing processes – it’s easy to get started with.
Simple automation and integration removes manual processes and eliminates errors.
Support residents in need of a helping hand, reduce debt collection
Compare club – Bill shock report, June 2021
Remove the chasing and billing stress that can be caused by calling ratepayers or instructing debt collectors to recover payments.
Keeps your ratepayers informed
Provide communications to ratepayers about their rates notices in a way residents want, in a device they use.
- Reminders for when rates notices are coming
- Positive helpful nudges to help with fixing potential missed payments
- Instant access to payment options (that you the council can pre-approve based on your business rules)
- As well as access to pdf access to bills and historical notices
Improve your ratepayers payment experience and increase happiness.
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Managing rates today
Managing bills is hard.
Rates can be a big expense and in the current turbulent environment it’s important that councils do everything they can to help their residents. Some councils today are already taking steps to support their residents with payment options – but we believe using open banking technology, things can be smoother
Contact our Local Government team:
Payble helps your support your residents by giving them the
payment flexibility they need when they need it most