Offering payments in Civica just got easier

Civica customers around the world choose Payble's payment experience platform to offer flexibility, improve customer experience and create self-service payments for all their citizens

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A payment experience platform is the solution of the future

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Payble pre-populates account information into Civica

Customer selects from an automatic or flexible payment schedule

Data syncs back to Civica

What is Authority Payments by Payble?

Civica has selected Payble to be the only payment experience platform approved for use in Civica Authority & Altitude

Who is using Civica & Payble's Payment Experience Plaform?

Watch this video & read the stories of five local government organisations in Australia & New Zealand who have gone live with Authority Payments powered by Payble.

Wellington Shire Council

Using Civica Authority Payments powered by Payble, Wellington Shire Council is already experiencing an uplift in payment experience satisfaction. Customers now receive a number of alerts and communications instead of paper based letters. Council is forecasting a measurable decrease in complaints related to rating & direct debits.

Douglas Shire Council

Douglas Shire Council has used Civica Authority Payments powered by Payble to create a PCI-compliant payment experience which allows council to securely store ratepayer card details. In addition to direct debit and payment plan automation - council expects to save $75,000 in direct costs including reducing BPAY fees which currently account for over half of all transactions for council

Bega Valley Shire Council

Bega Valley Shire Council has gone live with Civica Authority Payments powered by Payble allowing customers to pay upfront or select from more flexible payment instalment options like weekly, fortnightly and monthly payments. All ratepayers are now able to pay by direct debit via credit or debit card, update their own details, see their balance and receive information on future instalments.

Read more about these case studies

Learn how these Civica councils are optimising their payments with Payble in a detail written guide

Learn more about our payment experience platform - book a demo

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