Victoria Council Rating Arrears Fact Sheet: New Ministerial Guidelines for Hardship, Rates and Charges

Victorian councils are seeing the fastest rise in rates arrears in a decade. New Ministerial Guidelines now mandate flexible payments and stronger hardship support. Payble’s analysis, cited by The Age, shows arrears accelerating, but leading councils are reversing the trend through early engagement and bill smoothing.

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Download the full fact sheet to learn more.

Payble’s analysis shows arrears up 32% year‑on‑year across Victoria.

Payble’s data and insights are regularly leveraged by independent Australian media to explain Victoria’s rising rates arrears.

New Ministerial Guidelines now mandate bill smoothing and stronger hardship protections statewide.

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