How City of Casey Cut Fines Referrals by 80-100 per Month
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SMS and Email Strategies that Deliver Results
This resource will help you understand the state of SMS in local governments and how councils such as City of Greater Dandenong are leveraging SMS to communicate with their ratepayers.
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One year on: How Civica Councils are Succeeding with Payble
This presentation will help you understand how councils are adopting Payble for their ratepayers and the various challenges that councils face with their existing portals. Some of the key results achieved by our spotlight councils include: 500+ hours saved in direct debit management and payment arrangements, 54% reduction in manual work and 4.74/5 ratepayer satisfaction.
Latest Webinars
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Council Infringements: Why 54% Go Unpaid and How to Fix It
Why 50% of every fine issued across Australia goes unpaid, and what City of Casey did to turn it around. A practical session for council finance and compliance leaders covering the economics of infringement collection, the hidden cost of referrals, and how to recover more without chasing.
Removal of Card Surcharges - What your Council needs to know
Following the RBA's removal of card surcharges, this webinar covers what the landmark policy change means for councils, their payment systems, and their communities — with October 1 as the compliance deadline
RBA has Spoken - What Now for Local Government?
With over 1% in cash rate rises forecast over the next 4–5 months, local governments face a wave of inflation driven by soaring oil prices, electricity costs up 32.2%, and housing pressures. This webinar explains why it's happening, and what councils need to do now to protect their communities and financial sustainability.
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