From Rates Notice to Paid: Nine Features Demoed Live
Latest Videos
The Arrears Apocalypse: Who’s Paying the Price in Victoria?
This research offers a critical starting point toassess your council’s arrears challenges and the downstream effects on cashflow, team performance and ultimately leading to the reduced capacity ofservices that the council can provide to the ratepayers.
How Hamilton City Council Pioneered New Zealand’s First Payment Experience Platform
Download this case study which explores how Hamilton CIty Council has become the first to pioneer a payment experience platform in New Zealand while increasing ratepayers satisfaction to 94% and reducing their arrears.
How Wellington Shire Council is keeping arrears in control and making ratepayers happier
Read this 4 minute case study covering the key challenges Wellington Shire Council's faced—including inflexible payment options, manual processes, and communication barriers—and how Payble’s digital-first approach helped increase early payments, reduce arrears, and improve cash flow.
Latest Webinars
Council Rates Payment Product Showcase: Nine Features, Demoed Live
Nearly one dollar in ten of council rates goes unpaid, and payment technology is one of the few levers councils hold. Watch all nine new rates features demoed live in a working environment: notice design in-house, pay-from-notice, delivery analytics, surcharge protection, and automated hardship review.
Australia's $2.4 Billion Rates Crisis: Where Does Your Council Rank?
Unpaid council rates have hit $2.4 billion nationally, growing faster than the rates base itself. Dailius Wilson and Vanessa Hood break down the state-by-state data, the five fixes that are working, and where your council ranks against 507 others.
How Whitehorse Automated Animal Renewals and Cut Non-Payment from 10% to 7%
Only 12–14% of Whitehorse's animals were registered under the old paper-based renewal process. See how self-service QR renewals, auto-reconciliation and set-and-forget payments turned that around in a single renewal cycle — and what it freed up for staff.
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