How Hamilton City Council has Improved Rates Payments with Civica & Payble

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How Hamilton City Council Pioneered New Zealand’s First Payment Experience Platform

Download this case study which explores how Hamilton CIty Council has become the first to pioneer a payment experience platform in New Zealand while increasing ratepayers satisfaction to 94% and reducing their arrears.

How Wellington Shire Council is keeping arrears in control and making ratepayers happier

Read this 4 minute case study covering the key challenges Wellington Shire Council's faced—including inflexible payment options, manual processes, and communication barriers—and how Payble’s digital-first approach helped increase early payments, reduce arrears, and improve cash flow.

How Hamilton City Council has Improved Rates Payments with Civica & Payble

Read this 3 minute case study

Latest Webinars

How to Run a Payment Experience Optimisation Workshop

Whether you're from a council exploring options for rate payments or simply interested in the process, this webinar offers valuable insights into streamlining rate payments and optimizing payment processes for greater efficiency.

Could rates actually go up?

On 16th April, 2024 - we host a live webinar with Nerida Conisbee, Chief Economist at Ray White and looked at potential trends in the economic market which could affect strategy in the local government space.

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