How Hamilton City Council has Improved Rates Payments with Civica & Payble

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How Hutt City Council Cut Manual Workload and Prepared for Water Reform

Hutt City's rates team shares how they processed $5.5M and 21,354 plans without loading a single one by hand.

How Councils Are Protecting Cash Flow in a Rate-Capped, High-Inflation World

Rate caps trail inflation, arrears compound, and four federal budget measures pile on the pressure. Get the summary on the four levers every council can act on now to protect cash flow.

How City of Casey Cut Fines Referrals by 80-100 per Month

Learn how the City of Casey saved $87,000 in lodgement fees and cut fines referrals by 80 - 100 a month using flexible infringement payment plans.

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How Hutt City Council Modernised Rates Payments and Prepared for Water Reform

Hutt City managed rates the same way for 25+ years. Arrears hit 5%. Direct debit stalled at 44%. Then they went live with Payble - and processed $5.5M across 21,354 plans without staff loading a single one.

Post-Budget, Post-Hike: What Australian Councils Must Do Now to Protect Cash Flow

Rate caps are rising at half the pace of inflation, infrastructure costs haven't dropped since COVID, and arrears are compounding. In this roundtable, council leaders unpack the four federal budget measures squeezing local government and the four levers councils can act on now to protect cash flow and financial sustainability.

Council Infringements: Why 54% Go Unpaid and How to Fix It

Why 50% of every fine issued across Australia goes unpaid, and what City of Casey did to turn it around. A practical session for council finance and compliance leaders covering the economics of infringement collection, the hidden cost of referrals, and how to recover more without chasing.

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