How The Hills Shire Council Got a Quarter of Ratepayers Onto Payble

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How The Hills Shire Council Got a Quarter of Ratepayers Onto Payble

Read the full case study covering the notice redesign, the six-channel rollout and the numbers behind The Hills Shire Council's eight-month adoption curve.

From Rates Notice to Paid: Nine Features Demoed Live

All nine features written up, with what each one replaces at most councils today and the numbers from councils already running them.

Australia's $2.4 Billion Rates Crisis: Where Does Your Council Rank?

Get the full National Arrears Report: state-by-state rankings, the $2.4 billion breakdown, and the five fixes turning arrears around.

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How The Hills Shire Council Turned Rates Into Predictable Revenue

Most councils get 4 to 10% of ratepayers onto a recurring payment plan. See how The Hills Shire Council hit a quarter of its ratepayer base in eight months, and what Robert Hay, Principal Coordinator Rates, would tell any council starting the same journey.

Council Rates Payment Product Showcase: Nine Features, Demoed Live

Nearly one dollar in ten of council rates goes unpaid, and payment technology is one of the few levers councils hold. Watch all nine new rates features demoed live in a working environment: notice design in-house, pay-from-notice, delivery analytics, surcharge protection, and automated hardship review.

Australia's $2.4 Billion Rates Crisis: Where Does Your Council Rank?

Unpaid council rates have hit $2.4 billion nationally, growing faster than the rates base itself. Dailius Wilson and Vanessa Hood break down the state-by-state data, the five fixes that are working, and where your council ranks against 507 others.

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