How The Hills Shire Council Got a Quarter of Ratepayers Onto Payble
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The exciting future of Digital Notices
Local governments face a 30–40% "digital ceiling" due to manual, expensive, and fragmented legacy billing systems that frustrate users and drive up administrative costs.
How Councils Are Easing Payment Stress in Just 10 Weeks
This case study which explores how Wanneroo City Council has become the first to pioneer a payment experience platform in Western Australia, while saving 12,000 hours on manual work and their arrears.
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How The Hills Shire Council Turned Rates Into Predictable Revenue
Council Rates Payment Product Showcase: Nine Features, Demoed Live
Nearly one dollar in ten of council rates goes unpaid, and payment technology is one of the few levers councils hold. Watch all nine new rates features demoed live in a working environment: notice design in-house, pay-from-notice, delivery analytics, surcharge protection, and automated hardship review.
Australia's $2.4 Billion Rates Crisis: Where Does Your Council Rank?
Unpaid council rates have hit $2.4 billion nationally, growing faster than the rates base itself. Dailius Wilson and Vanessa Hood break down the state-by-state data, the five fixes that are working, and where your council ranks against 507 others.
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