How City of Parramatta achieved 96% ratepayer satisfaction through Payble
Latest Videos
The Arrears Apocalypse: Who’s Paying the Price in Victoria?
This research offers a critical starting point toassess your council’s arrears challenges and the downstream effects on cashflow, team performance and ultimately leading to the reduced capacity ofservices that the council can provide to the ratepayers.
How Hamilton City Council Pioneered New Zealand’s First Payment Experience Platform
Download this case study which explores how Hamilton CIty Council has become the first to pioneer a payment experience platform in New Zealand while increasing ratepayers satisfaction to 94% and reducing their arrears.
How Wellington Shire Council is keeping arrears in control and making ratepayers happier
Read this 4 minute case study covering the key challenges Wellington Shire Council's faced—including inflexible payment options, manual processes, and communication barriers—and how Payble’s digital-first approach helped increase early payments, reduce arrears, and improve cash flow.
Latest Webinars
Removal of Card Surcharges - What your Council needs to know
Following the RBA's removal of card surcharges, this webinar covers what the landmark policy change means for councils, their payment systems, and their communities — with October 1 as the compliance deadline
RBA has Spoken - What Now for Local Government?
With over 1% in cash rate rises forecast over the next 4–5 months, local governments face a wave of inflation driven by soaring oil prices, electricity costs up 32.2%, and housing pressures. This webinar explains why it's happening, and what councils need to do now to protect their communities and financial sustainability.
The Exciting Future of Digital Notices
Legacy billing costs councils more than they realise. Bega Valley Shire Council faced manual workflows, limited design control, and postage bills up to $10,000 per run.
Payble Digital Notices changes that, streamlining enrolment, automating reminders, and delivering a seamless, passwordless payment experience.
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