How Councils Can Harness Prepaid Rates to Earn Bonus Interest

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The Arrears Apocalypse: Who’s Paying the Price in Victoria?

This research offers a critical starting point toassess your council’s arrears challenges and the downstream effects on cashflow, team performance and ultimately leading to the reduced capacity ofservices that the council can provide to the ratepayers.

How Hamilton City Council Pioneered New Zealand’s First Payment Experience Platform

Download this case study which explores how Hamilton CIty Council has become the first to pioneer a payment experience platform in New Zealand while increasing ratepayers satisfaction to 94% and reducing their arrears.

How Wellington Shire Council is keeping arrears in control and making ratepayers happier

Read this 4 minute case study covering the key challenges Wellington Shire Council's faced—including inflexible payment options, manual processes, and communication barriers—and how Payble’s digital-first approach helped increase early payments, reduce arrears, and improve cash flow.

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The Arrears Apocalypse: Who’s Paying the Price in Victoria?

Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.

How Hamilton City Council Pioneered New Zealand’s First Payment Experience Platform

How Hamilton City Council became the first to pioneer a payment experience platform in New Zealand achieving 94% ratepayers satisfaction rate across all new payments.

How Wellington Shire Council is keeping arrears in control and making ratepayers happier

Joining us from Wellington Shire Council, Matthew Dyce - Coordinator of Rates and Revenue shares how they have taken steps to transform their council's arrears to advanced payments by integrating their current Civica system with Payble.

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