How Councils Can Harness Prepaid Rates to Earn Bonus Interest

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Latest Videos

From Rates Notice to Paid: Nine Features Demoed Live

All nine features written up, with what each one replaces at most councils today and the numbers from councils already running them.

Australia's $2.4 Billion Rates Crisis: Where Does Your Council Rank?

Get the full National Arrears Report: state-by-state rankings, the $2.4 billion breakdown, and the five fixes turning arrears around.

How Whitehorse Cut Animal Renewal Non-Payment to 7.3%

The full Whitehorse story: $232,159 processed in one renewal cycle, 782 auto-renewal plans, and the four pressures that pushed the council to modernise.

Latest Webinars

Council Rates Payment Product Showcase: Nine Features, Demoed Live

Nearly one dollar in ten of council rates goes unpaid, and payment technology is one of the few levers councils hold. Watch all nine new rates features demoed live in a working environment: notice design in-house, pay-from-notice, delivery analytics, surcharge protection, and automated hardship review.

Australia's $2.4 Billion Rates Crisis: Where Does Your Council Rank?

Unpaid council rates have hit $2.4 billion nationally, growing faster than the rates base itself. Dailius Wilson and Vanessa Hood break down the state-by-state data, the five fixes that are working, and where your council ranks against 507 others.

How Whitehorse Automated Animal Renewals and Cut Non-Payment from 10% to 7%

Only 12–14% of Whitehorse's animals were registered under the old paper-based renewal process. See how self-service QR renewals, auto-reconciliation and set-and-forget payments turned that around in a single renewal cycle — and what it freed up for staff.

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