How Councils Are Protecting Cash Flow in a Rate-Capped, High-Inflation World

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6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council

In just 6 weeks Inner West Council went live with Payble and brought bill smoothing to 200,000 residents. The results? 1/3 of the residents are using Payble to pay their rates.

How Whitehorse City Council saved 1000+ hours with Payment Automation for Rates & Infringements

Whitehorse City Council was carrying $11.8M in rate arrears and losing money on infringement referrals. Here is how flexible payments turned it around.

SMS and Email Strategies that Deliver Results

This resource will help you understand the state of SMS in local governments and how councils such as City of Greater Dandenong are leveraging SMS to communicate with their ratepayers.

Latest Webinars

Post-Budget, Post-Hike: What Australian Councils Must Do Now to Protect Cash Flow

Rate caps are rising at half the pace of inflation, infrastructure costs haven't dropped since COVID, and arrears are compounding. In this roundtable, council leaders unpack the four federal budget measures squeezing local government and the four levers councils can act on now to protect cash flow and financial sustainability.

Council Infringements: Why 54% Go Unpaid and How to Fix It

Why 50% of every fine issued across Australia goes unpaid, and what City of Casey did to turn it around. A practical session for council finance and compliance leaders covering the economics of infringement collection, the hidden cost of referrals, and how to recover more without chasing.

Removal of Card Surcharges  - What your Council needs to know

Following the RBA's removal of card surcharges, this webinar covers what the landmark policy change means for councils, their payment systems, and their communities — with October 1 as the compliance deadline

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