What Greater Dandenong Has Learned Moving from Manual to Digital Payment Arrangements
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Latest Videos
How Hutt City Council Cut Manual Workload and Prepared for Water Reform
Hutt City's rates team shares how they processed $5.5M and 21,354 plans without loading a single one by hand.
How Councils Are Protecting Cash Flow in a Rate-Capped, High-Inflation World
Rate caps trail inflation, arrears compound, and four federal budget measures pile on the pressure. Get the summary on the four levers every council can act on now to protect cash flow.
Latest Webinars
Council Rates Payment Product Showcase: Nine Features, Demoed Live
Nearly one dollar in ten of council rates goes unpaid, and payment technology is one of the few levers councils hold. Watch all nine new rates features demoed live in a working environment: notice design in-house, pay-from-notice, delivery analytics, surcharge protection, and automated hardship review.
Australia's $2.4 Billion Rates Crisis: Where Does Your Council Rank?
Unpaid council rates have hit $2.4 billion nationally, growing faster than the rates base itself. Dailius Wilson and Vanessa Hood break down the state-by-state data, the five fixes that are working, and where your council ranks against 507 others.
How Whitehorse Automated Animal Renewals and Cut Non-Payment from 10% to 7%
Only 12–14% of Whitehorse's animals were registered under the old paper-based renewal process. See how self-service QR renewals, auto-reconciliation and set-and-forget payments turned that around in a single renewal cycle — and what it freed up for staff.
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