What Greater Dandenong Has Learned Moving from Manual to Digital Payment Arrangements
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Latest Videos
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One year on: How Civica Councils are Succeeding with Payble
This presentation will help you understand how councils are adopting Payble for their ratepayers and the various challenges that councils face with their existing portals. Some of the key results achieved by our spotlight councils include: 500+ hours saved in direct debit management and payment arrangements, 54% reduction in manual work and 4.74/5 ratepayer satisfaction.
From Manual to Modern: Behind the Scenes with Hamilton City Council and Payble
Download this case study which explores how Hamilton City Council has become the first to pioneer a payment experience platform in New Zealand.
The Arrears Apocalypse: Who’s Paying the Price in Victoria?
This research offers a critical starting point toassess your council’s arrears challenges and the downstream effects on cashflow, team performance and ultimately leading to the reduced capacity ofservices that the council can provide to the ratepayers.
Latest Webinars
Removal of Card Surcharges - What your Council needs to know
Following the RBA's removal of card surcharges, this webinar covers what the landmark policy change means for councils, their payment systems, and their communities — with October 1 as the compliance deadline
RBA has Spoken - What Now for Local Government?
With over 1% in cash rate rises forecast over the next 4–5 months, local governments face a wave of inflation driven by soaring oil prices, electricity costs up 32.2%, and housing pressures. This webinar explains why it's happening, and what councils need to do now to protect their communities and financial sustainability.
The Exciting Future of Digital Notices
Legacy billing costs councils more than they realise. Bega Valley Shire Council faced manual workflows, limited design control, and postage bills up to $10,000 per run.
Payble Digital Notices changes that, streamlining enrolment, automating reminders, and delivering a seamless, passwordless payment experience.
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