Download this case study which explores how Hamilton City Council has become the first to pioneer a payment experience platform in New Zealand.
This research offers a critical starting point toassess your council’s arrears challenges and the downstream effects on cashflow, team performance and ultimately leading to the reduced capacity ofservices that the council can provide to the ratepayers.
Download this case study which explores how Hamilton CIty Council has become the first to pioneer a payment experience platform in New Zealand while increasing ratepayers satisfaction to 94% and reducing their arrears.
Earlier this year, we shared how Hamilton City Council partnered with Payble to offer more flexible payment options to their ratepayers and reduce manual workloads. During this webinar we took a look behind the scenes to explore how the Hamilton team brought Payble to life - from implementation to day-to-day operations.
Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.
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