This webinar delves into the current labor-intensive methods councils use for handling infringements, from issuing fines and managing payment plans to addressing unpaid fines through Fines Victoria.
Manual Payment Plans
Managing payment arrangements internally is labor-intensive, often requiring 400 to 800 hours annually, with a 40% failure rate.
Lodgment with FinesVictoria
Councils pay an upfront fee to FinesVictoria, but only 30-40% of infringements are paid within 12 months, leading to delayed revenue and additional costs.
Proactive Management
Councils can recover more fines directly by adopting new technology, reducing reliance on Fines Victoria, and improving cash flow and cost efficiency.
Earlier this year, we shared how Hamilton City Council partnered with Payble to offer more flexible payment options to their ratepayers and reduce manual workloads. During this webinar we took a look behind the scenes to explore how the Hamilton team brought Payble to life - from implementation to day-to-day operations.
Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.
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