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Council Infringements: Why 54% Go Unpaid and How to Fix It
Why 50% of every fine issued across Australia goes unpaid, and what City of Casey did to turn it around. A practical session for council finance and compliance leaders covering the economics of infringement collection, the hidden cost of referrals, and how to recover more without chasing.
What you will learn
The hidden cost of doing nothing
Why every unpaid fine costs councils twice, and how an $87.60 referral fee can erase 88% of a fine's value before it's even chased.
What Casey and Whitehorse actually did
Live data from two councils on Payble: 80 - 100 fewer monthly referrals to thier states authority, and $6,000+ in monthly fee savings within three months.
How to start without retraining your team
Why a connected payment journey works inside your existing P&R system - Tech One, Civica, Pathway, Datacom - and what an 11-week deployment actually looks like.
About the Speaker
Dailius Wilson is Chief Economist at Payble. He has spent the past five years working with revenue and compliance leaders across more than 70 councils in Australia and New Zealand, designing payment experiences for rates, water, and infringements.
