How City of Parramatta achieved 96% ratepayer satisfaction with Payble’s payment experience platform

City of Parramatta and Payble present a webinar exploring how flexible, automated payment options are addressing rising financial stress and enhancing ratepayer satisfaction.

What you will learn

Improve your Council's Efficiency and Workload

Learn how automating direct debits and streamlining manual processes can save you between 2,000 to 3,000 hours of staff time.

Boost your Ratepayer Satisfaction

Discover how the City of Parramatta Council achieved an impressive 96% satisfaction rate among ratepayers with Payble. Positive feedback mentions differentiators like the platform's user-friendly design, flexible payment options, and secure auto-pay features.

Discover Flexible, Secure Payment Options

Learn how a payment experince platform like Payble can enable your council to deliver PCI compliant card payments, allow residents to manage their own payment information, and pay in weekly, fortnight, and monthly instalments.

Don't have time to watch the video?

4 mins

Download this written case study which explores how City of Paramatta to deliver flexible, automated payment solutions to provide a long term solution in the face of a rising local population & growing financial pressures in the region.

About the Speaker

Latest Webinars

One year on: How Civica Councils are Succeeding with Payble

During this webinar we spotlight 4 of our Civica x Payble first movers: Town of Victoria Park, Wellington Shire Council, Cessnock City Council and City of Wanneroo. Their unique challenges before implementing Payble and the results they have achieved after going live.

From Manual to Modern: Behind the Scenes with Hamilton City Council and Payble

Earlier this year, we shared how Hamilton City Council partnered with Payble to offer more flexible payment options to their ratepayers and reduce manual workloads. During this webinar we took a look behind the scenes to explore how the Hamilton team brought Payble to life - from implementation to day-to-day operations.

The Arrears Apocalypse: Who’s Paying the Price in Victoria?

Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.

Learn more
about our payment
experience platform - book a demo

Privacy & Terms apply.