


Following the RBA's removal of card surcharges, this webinar covers what the landmark policy change means for councils, their payment systems, and their communities — with October 1 as the compliance deadline
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The surcharge ban explained:
Why the RBA intervened, what councils can no longer charge, and the three-step framework to assess your budget implications before October 1.

Rising card usage
Card usage is rising as economic pressure mounts, meaning the cost impact will only grow without a clear payment mix strategy.

Introducing OPT
Councils using Payble can now Order, Prioritise and Track payment methods with OPT, the first solution of its kind in local government.

Unpaid council rates have hit $2.4 billion nationally, growing faster than the rates base itself. Dailius Wilson and Vanessa Hood break down the state-by-state data, the five fixes that are working, and where your council ranks against 507 others.
Only 12–14% of Whitehorse's animals were registered under the old paper-based renewal process. See how self-service QR renewals, auto-reconciliation and set-and-forget payments turned that around in a single renewal cycle — and what it freed up for staff.
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