The Arrears Apocalypse: Who’s Paying the Price in Victoria?

Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.

What you will learn

Key trends in Victoria

The current financial landscape across Victoria's councils reveals several important patterns that deserve attention such as rising cost of living, disparity between wealth and rates payments.

Ranking for each council across the state

Each council has been ranked for their arrears by volume and proportion in both metro and regional areas. This gives a clear picture of where your council stands.

6 proven strategies for rates collection

Practical and proven strategies for you to transform your rates collection from a source of stress to an efficient and an effective model.

Don't have time to watch the video?

8 mins

This research offers a critical starting point toassess your council’s arrears challenges and the downstream effects on cashflow, team performance and ultimately leading to the reduced capacity ofservices that the council can provide to the ratepayers.

Download

About the Speaker

Latest Webinars

6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council

6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council

A digital transformation that led to 15% adoption rate whilst 1/3 of the community paying their rates via personalised QR codes. This webinar offers practical insights from a CFOs perspective tying into the financial sustainability goals of a council.

Read More

SMS and Email Strategies that Deliver Results

61% of consumers prefer SMS alerts or reminders than any other form of communication regarding payments. This webinar will help you understand how you can leverage SMS as a way of communication at your council to connect with your ratepayers.

Read More

One year on: How Civica Councils are Succeeding with Payble

During this webinar we spotlight 4 of our Civica x Payble first movers: Town of Victoria Park, Wellington Shire Council, Cessnock City Council and City of Wanneroo. Their unique challenges before implementing Payble and the results they have achieved after going live.

Read More

Learn more
about our payment
experience platform - book a demo

Privacy & Terms apply.

Level 1
55 Regent St
Chippendale NSW 2008

hello@payble.com.au
For Local Government
OverviewCase Studies
Resources
News
For Business
Case Studies
No items found.
News
For Consumers
Case Studies
No items found.
News
About
Contact
Job Board
Privacy & Terms

Payble ©  Payble Pty Ltd (ABN 88 644 944 927). The content on the platform is general in nature and does not take into account your personal needs, financial circumstances or objectives and you should consider whether it is appropriate for you. It is subject to change without prior notice. “Payble” is a registered trademark of Payble Pty Ltd.