


Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.

Key trends in Victoria
The current financial landscape across Victoria's councils reveals several important patterns that deserve attention such as rising cost of living, disparity between wealth and rates payments.

Ranking for each council across the state
Each council has been ranked for their arrears by volume and proportion in both metro and regional areas. This gives a clear picture of where your council stands.

6 proven strategies for rates collection
Practical and proven strategies for you to transform your rates collection from a source of stress to an efficient and an effective model.


Leaders from City of Wanneroo and Matamata‑Piako District Council (NZ) join Dailius Wilson to share real stories, surprising stats, and practical wins. From saving 12,000+ staff hours to helping residents avoid penalties, you’ll see how flexible payments, digital notices, and smarter workflows are transforming local government.

6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council
A digital transformation that led to 15% adoption rate whilst 1/3 of the community paying their rates via personalised QR codes. This webinar offers practical insights from a CFOs perspective tying into the financial sustainability goals of a council.
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