Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.
Key trends in Victoria
The current financial landscape across Victoria's councils reveals several important patterns that deserve attention such as rising cost of living, disparity between wealth and rates payments.
Ranking for each council across the state
Each council has been ranked for their arrears by volume and proportion in both metro and regional areas. This gives a clear picture of where your council stands.
6 proven strategies for rates collection
Practical and proven strategies for you to transform your rates collection from a source of stress to an efficient and an effective model.
61% of consumers prefer SMS alerts or reminders than any other form of communication regarding payments. This webinar will help you understand how you can leverage SMS as a way of communication at your council to connect with your ratepayers.
During this webinar we spotlight 4 of our Civica x Payble first movers: Town of Victoria Park, Wellington Shire Council, Cessnock City Council and City of Wanneroo. Their unique challenges before implementing Payble and the results they have achieved after going live.
Earlier this year, we shared how Hamilton City Council partnered with Payble to offer more flexible payment options to their ratepayers and reduce manual workloads. During this webinar we took a look behind the scenes to explore how the Hamilton team brought Payble to life - from implementation to day-to-day operations.
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