The Arrears Apocalypse: Who’s Paying the Price in Victoria?

Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.

What you will learn

Key trends in Victoria

The current financial landscape across Victoria's councils reveals several important patterns that deserve attention such as rising cost of living, disparity between wealth and rates payments.

Ranking for each council across the state

Each council has been ranked for their arrears by volume and proportion in both metro and regional areas. This gives a clear picture of where your council stands.

6 proven strategies for rates collection

Practical and proven strategies for you to transform your rates collection from a source of stress to an efficient and an effective model.

Don’t have time to watch the video?

8 mins

This research offers a critical starting point toassess your council’s arrears challenges and the downstream effects on cashflow, team performance and ultimately leading to the reduced capacity ofservices that the council can provide to the ratepayers.

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