


Legacy billing costs councils more than they realise. Bega Valley Shire Council faced manual workflows, limited design control, and postage bills up to $10,000 per run.
Payble Digital Notices changes that, streamlining enrolment, automating reminders, and delivering a seamless, passwordless payment experience.

Static notices are holding your enrolment back
Enrolment rates can increase from current averages (16-37%), up to 60-75%, on par with telecommunications and energy industries.

Reminders that work while you sleep
Automatic reminders have proven over 90% effective in recovering dishonoured payments.

No password, no problem
Frictionless Access: Passwordless login to boost adoption to 60–75%

Discover how Payble is helping local governments break through the 30% digital adoption ceiling. This executive brief covers the shift from static PDF bills to a mobile-first, passwordless notice platform — with real results from councils already driving enrolment to 90%, cutting print costs, and reducing arrears through automated payment reminders.

Nearly one dollar in ten of council rates goes unpaid, and payment technology is one of the few levers councils hold. Watch all nine new rates features demoed live in a working environment: notice design in-house, pay-from-notice, delivery analytics, surcharge protection, and automated hardship review.
Unpaid council rates have hit $2.4 billion nationally, growing faster than the rates base itself. Dailius Wilson and Vanessa Hood break down the state-by-state data, the five fixes that are working, and where your council ranks against 507 others.
Only 12–14% of Whitehorse's animals were registered under the old paper-based renewal process. See how self-service QR renewals, auto-reconciliation and set-and-forget payments turned that around in a single renewal cycle — and what it freed up for staff.
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