From Manual to Modern: Behind the Scenes with Hamilton City Council and Payble
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How Wellington Shire Council is keeping arrears in control and making ratepayers happier
Read this 4 minute case study covering the key challenges Wellington Shire Council's faced—including inflexible payment options, manual processes, and communication barriers—and how Payble’s digital-first approach helped increase early payments, reduce arrears, and improve cash flow.
How Hamilton City Council has Improved Rates Payments with Civica & Payble
Read this 3 minute case study
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From Manual to Modern: Behind the Scenes with Hamilton City Council and Payble
Earlier this year, we shared how Hamilton City Council partnered with Payble to offer more flexible payment options to their ratepayers and reduce manual workloads. During this webinar we took a look behind the scenes to explore how the Hamilton team brought Payble to life - from implementation to day-to-day operations.
The Arrears Apocalypse: Who’s Paying the Price in Victoria?
Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.
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