How The Hills Shire Council Got a Quarter of Ratepayers Onto Payble

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Australia's First Councils Go Live with Civica & Payble

Read this 2-minute report on the first councils that have gone live with Payble integrated into their CIVICA property & rating system.

How Councils Can Harness Prepaid Rates to Earn Bonus Interest

Read this 3 minute guide for councils on transitioning to pre-paid rating plans to improve cash flow and reduce ratepayer stress.

What Greater Dandenong Has Learned Moving from Manual to Digital Payment Arrangements

Read this 3 minute guide covering insights and strategies from Greater Dandenong to improve compliance, cut costs, and boost customer satisfaction.

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How The Hills Shire Council Turned Rates Into Predictable Revenue

Most councils get 4 to 10% of ratepayers onto a recurring payment plan. See how The Hills Shire Council hit a quarter of its ratepayer base in eight months, and what Robert Hay, Principal Coordinator Rates, would tell any council starting the same journey.

Council Rates Payment Product Showcase: Nine Features, Demoed Live

Nearly one dollar in ten of council rates goes unpaid, and payment technology is one of the few levers councils hold. Watch all nine new rates features demoed live in a working environment: notice design in-house, pay-from-notice, delivery analytics, surcharge protection, and automated hardship review.

Australia's $2.4 Billion Rates Crisis: Where Does Your Council Rank?

Unpaid council rates have hit $2.4 billion nationally, growing faster than the rates base itself. Dailius Wilson and Vanessa Hood break down the state-by-state data, the five fixes that are working, and where your council ranks against 507 others.

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