How The Hills Shire Council Got a Quarter of Ratepayers Onto Payble

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How to Save Thousands Per Year on FinesVic Charges

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How to Run a Payment Experience Optimisation Workshop

Want to improve the ratepayer experience at your council? Download our free guide and follow our recommendations to run a workshop allowing you to bring together the interests of the rates team, IT and finance to create a world class customer journey for your citizens

Why Atturra and Payble are Partnering to Help Your Council in 2023

We are proud to formally announce the partnership between Atturra and Payble - focusing on bringing a best in class payments experience to local governments across NSW, VIC, SA, TAS, QLD, ACT and WA

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How The Hills Shire Council Turned Rates Into Predictable Revenue

Most councils get 4 to 10% of ratepayers onto a recurring payment plan. See how The Hills Shire Council hit a quarter of its ratepayer base in eight months, and what Robert Hay, Principal Coordinator Rates, would tell any council starting the same journey.

Council Rates Payment Product Showcase: Nine Features, Demoed Live

Nearly one dollar in ten of council rates goes unpaid, and payment technology is one of the few levers councils hold. Watch all nine new rates features demoed live in a working environment: notice design in-house, pay-from-notice, delivery analytics, surcharge protection, and automated hardship review.

Australia's $2.4 Billion Rates Crisis: Where Does Your Council Rank?

Unpaid council rates have hit $2.4 billion nationally, growing faster than the rates base itself. Dailius Wilson and Vanessa Hood break down the state-by-state data, the five fixes that are working, and where your council ranks against 507 others.

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