How Councils Are Easing Payment Stress in Just 10 Weeks

Latest Videos

SMS and Email Strategies that Deliver Results

This resource will help you understand the state of SMS in local governments and how councils such as City of Greater Dandenong are leveraging SMS to communicate with their ratepayers.

One year on: How Civica Councils are Succeeding with Payble

This presentation will help you understand how councils are adopting Payble for their ratepayers and the various challenges that councils face with their existing portals. Some of the key results achieved by our spotlight councils include:  500+ hours saved in direct debit management and payment arrangements, 54% reduction in manual work and 4.74/5 ratepayer satisfaction. 

From Manual to Modern: Behind the Scenes with Hamilton City Council and Payble

Download this case study which explores how Hamilton City Council has become the first to pioneer a payment experience platform in New Zealand.

Latest Webinars

How Councils Across Australia & New Zealand Ease Payment Stress in Just 10 Weeks

Leaders from City of Wanneroo and Matamata‑Piako District Council (NZ) join Dailius Wilson to share real stories, surprising stats, and practical wins. From saving 12,000+ staff hours to helping residents avoid penalties, you’ll see how flexible payments, digital notices, and smarter workflows are transforming local government.

6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council

6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council

A digital transformation that led to 15% adoption rate whilst 1/3 of the community paying their rates via personalised QR codes. This webinar offers practical insights from a CFOs perspective tying into the financial sustainability goals of a council.

SMS and Email Strategies that Deliver Results

61% of consumers prefer SMS alerts or reminders than any other form of communication regarding payments. This webinar will help you understand how you can leverage SMS as a way of communication at your council to connect with your ratepayers.

Inquire to learn
more about
Payble's payment experience platform

Privacy & Terms apply.