How Councils Can Harness Prepaid Rates to Earn Bonus Interest
Latest Videos
What Greater Dandenong Has Learned Moving from Manual to Digital Payment Arrangements
Read this 3 minute guide covering insights and strategies from Greater Dandenong to improve compliance, cut costs, and boost customer satisfaction.
How to Save Thousands Per Year on FinesVic Charges
Read this 2 minute guide covering best practices in infringement best practices for local government
How to Run a Payment Experience Optimisation Workshop
Want to improve the ratepayer experience at your council? Download our free guide and follow our recommendations to run a workshop allowing you to bring together the interests of the rates team, IT and finance to create a world class customer journey for your citizens
Latest Webinars
6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council
6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council
A digital transformation that led to 15% adoption rate whilst 1/3 of the community paying their rates via personalised QR codes. This webinar offers practical insights from a CFOs perspective tying into the financial sustainability goals of a council.
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SMS and Email Strategies that Deliver Results
61% of consumers prefer SMS alerts or reminders than any other form of communication regarding payments. This webinar will help you understand how you can leverage SMS as a way of communication at your council to connect with your ratepayers.
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One year on: How Civica Councils are Succeeding with Payble
During this webinar we spotlight 4 of our Civica x Payble first movers: Town of Victoria Park, Wellington Shire Council, Cessnock City Council and City of Wanneroo. Their unique challenges before implementing Payble and the results they have achieved after going live.
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