6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council

6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council

A digital transformation that led to 15% adoption rate whilst 1/3 of the community paying their rates via personalised QR codes. This webinar offers practical insights from a CFOs perspective tying into the financial sustainability goals of a council.

What you will learn

Supporting residents under cost-of-living pressures

Residents can be supported by offering flexible payments that suit their current situations and does not put undue pressure on meeting payment obligations.

Meeting financial sustainability goals

Digital transformation with the right tools and technology can accelerate financial sustainability goals with increased cashflow and reduced arrears for the council.

Buy-in from executives

Buy-in from executives and the community should be mutually pursued to ensure the adoption of new payment initiatives to help meet community objectives.

Don't have time to watch the video?

Learn how City of Parramatta achieved 96% ratepayer satisfaction, automated direct debits and streamlined manual processes to save up to 3,000 hours of staff time, all with Payble.

Download

About the Speaker

Latest Webinars

How Hutt City Council Modernised Rates Payments and Prepared for Water Reform

Hutt City managed rates the same way for 25+ years. Arrears hit 5%. Direct debit stalled at 44%. Then they went live with Payble - and processed $5.5M across 21,354 plans without staff loading a single one.

Read More

Post-Budget, Post-Hike: What Australian Councils Must Do Now to Protect Cash Flow

Rate caps are rising at half the pace of inflation, infrastructure costs haven't dropped since COVID, and arrears are compounding. In this roundtable, council leaders unpack the four federal budget measures squeezing local government and the four levers councils can act on now to protect cash flow and financial sustainability.

Read More

Council Infringements: Why 54% Go Unpaid and How to Fix It

Why 50% of every fine issued across Australia goes unpaid, and what City of Casey did to turn it around. A practical session for council finance and compliance leaders covering the economics of infringement collection, the hidden cost of referrals, and how to recover more without chasing.

Read More

Learn more
about our payment
experience platform - book a demo

Privacy & Terms apply.

Level 1
55 Regent St
Chippendale NSW 2008

hello@payble.com.au
For Local Government
OverviewCase Studies
Resources
News
For Business
Case Studies
No items found.
News
For Consumers
Case Studies
No items found.
News
About
Contact
Job Board
Privacy & Terms

Payble ©  Payble Pty Ltd (ABN 88 644 944 927). The content on the platform is general in nature and does not take into account your personal needs, financial circumstances or objectives and you should consider whether it is appropriate for you. It is subject to change without prior notice. “Payble” is a registered trademark of Payble Pty Ltd.