6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council

6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council

A digital transformation that led to 15% adoption rate whilst 1/3 of the community paying their rates via personalised QR codes. This webinar offers practical insights from a CFOs perspective tying into the financial sustainability goals of a council.

What you will learn

Supporting residents under cost-of-living pressures

Residents can be supported by offering flexible payments that suit their current situations and does not put undue pressure on meeting payment obligations.

Meeting financial sustainability goals

Digital transformation with the right tools and technology can accelerate financial sustainability goals with increased cashflow and reduced arrears for the council.

Buy-in from executives

Buy-in from executives and the community should be mutually pursued to ensure the adoption of new payment initiatives to help meet community objectives.

Don't have time to watch the video?

Learn how City of Parramatta achieved 96% ratepayer satisfaction, automated direct debits and streamlined manual processes to save up to 3,000 hours of staff time, all with Payble.

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About the Speaker

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