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How Councils Across Australia & New Zealand Ease Payment Stress in Just 10 Weeks

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Leaders from City of Wanneroo and Matamata‑Piako District Council (NZ) join Dailius Wilson to share real stories, surprising stats, and practical wins. From saving 12,000+ staff hours to helping residents avoid penalties, you’ll see how flexible payments, digital notices, and smarter workflows are transforming local government.

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What you will learn

Supporting residents under cost-of-living pressures
Residents can be supported by offering flexible payments that suit their current situations and does not put undue pressure on meeting payment obligations.

Meeting financial sustainability goals

Digital transformation with the right tools and technology can accelerate financial sustainability goals with increased cashflow and reduced arrears for the council.

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Buy-in from executives

Buy-in from executives and the community should be mutually pursued to ensure the adoption of new payment initiatives to help meet community objectives.

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Don't have time to watch the video?

5 mins

Read our case study

Download this case study which explores how Wanneroo City Council has become the first to pioneer a payment experience platform in Western Australia, while saving 12,000 hours on manual work and their arrears.

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Download

About the Speaker

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