How to Run a Payment Experience Optimisation Workshop
Latest Videos
6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council
In just 6 weeks Inner West Council went live with Payble and brought bill smoothing to 200,000 residents. The results? 1/3 of the residents are using Payble to pay their rates.
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Latest Webinars
The Arrears Apocalypse: Who’s Paying the Price in Victoria?
Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.
How Hamilton City Council Pioneered New Zealand’s First Payment Experience Platform
How Hamilton City Council became the first to pioneer a payment experience platform in New Zealand achieving 94% ratepayers satisfaction rate across all new payments.
How Wellington Shire Council is keeping arrears in control and making ratepayers happier
Joining us from Wellington Shire Council, Matthew Dyce - Coordinator of Rates and Revenue shares how they have taken steps to transform their council's arrears to advanced payments by integrating their current Civica system with Payble.
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