How Wellington Shire Council is keeping arrears in control and making ratepayers happier
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How Hamilton City Council Pioneered New Zealand’s First Payment Experience Platform
Download this case study which explores how Hamilton CIty Council has become the first to pioneer a payment experience platform in New Zealand while increasing ratepayers satisfaction to 94% and reducing their arrears.
How Wellington Shire Council is keeping arrears in control and making ratepayers happier
Read this 4 minute case study covering the key challenges Wellington Shire Council's faced—including inflexible payment options, manual processes, and communication barriers—and how Payble’s digital-first approach helped increase early payments, reduce arrears, and improve cash flow.
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Australia's $2.4 Billion Rates Crisis: Where Does Your Council Rank?
Unpaid council rates have hit $2.4 billion nationally, growing faster than the rates base itself. Dailius Wilson and Vanessa Hood break down the state-by-state data, the five fixes that are working, and where your council ranks against 507 others.
How Whitehorse Automated Animal Renewals and Cut Non-Payment from 10% to 7%
Only 12–14% of Whitehorse's animals were registered under the old paper-based renewal process. See how self-service QR renewals, auto-reconciliation and set-and-forget payments turned that around in a single renewal cycle — and what it freed up for staff.
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