How Hutt City Council Cut Manual Workload and Prepared for Water Reform
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How to Run a Payment Experience Optimisation Workshop
Want to improve the ratepayer experience at your council? Download our free guide and follow our recommendations to run a workshop allowing you to bring together the interests of the rates team, IT and finance to create a world class customer journey for your citizens
Why Atturra and Payble are Partnering to Help Your Council in 2023
We are proud to formally announce the partnership between Atturra and Payble - focusing on bringing a best in class payments experience to local governments across NSW, VIC, SA, TAS, QLD, ACT and WA
Latest Webinars
How Hutt City Council Modernised Rates Payments and Prepared for Water Reform
Hutt City managed rates the same way for 25+ years. Arrears hit 5%. Direct debit stalled at 44%. Then they went live with Payble - and processed $5.5M across 21,354 plans without staff loading a single one.
Post-Budget, Post-Hike: What Australian Councils Must Do Now to Protect Cash Flow
Rate caps are rising at half the pace of inflation, infrastructure costs haven't dropped since COVID, and arrears are compounding. In this roundtable, council leaders unpack the four federal budget measures squeezing local government and the four levers councils can act on now to protect cash flow and financial sustainability.
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Council Infringements: Why 54% Go Unpaid and How to Fix It
Why 50% of every fine issued across Australia goes unpaid, and what City of Casey did to turn it around. A practical session for council finance and compliance leaders covering the economics of infringement collection, the hidden cost of referrals, and how to recover more without chasing.
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