How Councils Are Protecting Cash Flow in a Rate-Capped, High-Inflation World

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What Greater Dandenong Has Learned Moving from Manual to Digital Payment Arrangements

Read this 3 minute guide covering insights and strategies from Greater Dandenong to improve compliance, cut costs, and boost customer satisfaction.

How to Save Thousands Per Year on FinesVic Charges

Read this 2 minute guide covering best practices in infringement best practices for local government

How to Run a Payment Experience Optimisation Workshop

Want to improve the ratepayer experience at your council? Download our free guide and follow our recommendations to run a workshop allowing you to bring together the interests of the rates team, IT and finance to create a world class customer journey for your citizens

Latest Webinars

Post-Budget, Post-Hike: What Australian Councils Must Do Now to Protect Cash Flow

Rate caps are rising at half the pace of inflation, infrastructure costs haven't dropped since COVID, and arrears are compounding. In this roundtable, council leaders unpack the four federal budget measures squeezing local government and the four levers councils can act on now to protect cash flow and financial sustainability.

Council Infringements: Why 54% Go Unpaid and How to Fix It

Why 50% of every fine issued across Australia goes unpaid, and what City of Casey did to turn it around. A practical session for council finance and compliance leaders covering the economics of infringement collection, the hidden cost of referrals, and how to recover more without chasing.

Removal of Card Surcharges  - What your Council needs to know

Following the RBA's removal of card surcharges, this webinar covers what the landmark policy change means for councils, their payment systems, and their communities — with October 1 as the compliance deadline

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