SMS and Email Strategies that Deliver Results
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Latest Videos
What Greater Dandenong Has Learned Moving from Manual to Digital Payment Arrangements
Read this 3 minute guide covering insights and strategies from Greater Dandenong to improve compliance, cut costs, and boost customer satisfaction.
How to Save Thousands Per Year on FinesVic Charges
Read this 2 minute guide covering best practices in infringement best practices for local government
How to Run a Payment Experience Optimisation Workshop
Want to improve the ratepayer experience at your council? Download our free guide and follow our recommendations to run a workshop allowing you to bring together the interests of the rates team, IT and finance to create a world class customer journey for your citizens
Latest Webinars
Trends Reshaping Local Government in 2026
This webinar is for anyone in council who wants a simple, practical view of what’s changing this year. We’ll walk through the key trends shaping local government, and what they mean for you, your staff, and your community.
Leave your details below to access the webinar highlights.
How Councils Across Australia & New Zealand Ease Payment Stress in Just 10 Weeks
Leaders from City of Wanneroo and Matamata‑Piako District Council (NZ) join Dailius Wilson to share real stories, surprising stats, and practical wins. From saving 12,000+ staff hours to helping residents avoid penalties, you’ll see how flexible payments, digital notices, and smarter workflows are transforming local government.
6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council
6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council
A digital transformation that led to 15% adoption rate whilst 1/3 of the community paying their rates via personalised QR codes. This webinar offers practical insights from a CFOs perspective tying into the financial sustainability goals of a council.
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