SMS and Email Strategies that Deliver Results
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Latest Videos
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One year on: How Civica Councils are Succeeding with Payble
This presentation will help you understand how councils are adopting Payble for their ratepayers and the various challenges that councils face with their existing portals. Some of the key results achieved by our spotlight councils include: 500+ hours saved in direct debit management and payment arrangements, 54% reduction in manual work and 4.74/5 ratepayer satisfaction.
From Manual to Modern: Behind the Scenes with Hamilton City Council and Payble
Download this case study which explores how Hamilton City Council has become the first to pioneer a payment experience platform in New Zealand.
The Arrears Apocalypse: Who’s Paying the Price in Victoria?
This research offers a critical starting point toassess your council’s arrears challenges and the downstream effects on cashflow, team performance and ultimately leading to the reduced capacity ofservices that the council can provide to the ratepayers.
Latest Webinars
Trends Reshaping Local Government in 2026
This webinar is for anyone in council who wants a simple, practical view of what’s changing this year. We’ll walk through the key trends shaping local government, and what they mean for you, your staff, and your community.
Leave your details below to access the webinar highlights.
How Councils Across Australia & New Zealand Ease Payment Stress in Just 10 Weeks
Leaders from City of Wanneroo and Matamata‑Piako District Council (NZ) join Dailius Wilson to share real stories, surprising stats, and practical wins. From saving 12,000+ staff hours to helping residents avoid penalties, you’ll see how flexible payments, digital notices, and smarter workflows are transforming local government.
6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council
6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council
A digital transformation that led to 15% adoption rate whilst 1/3 of the community paying their rates via personalised QR codes. This webinar offers practical insights from a CFOs perspective tying into the financial sustainability goals of a council.
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