


6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council
A digital transformation that led to 15% adoption rate whilst 1/3 of the community paying their rates via personalised QR codes. This webinar offers practical insights from a CFOs perspective tying into the financial sustainability goals of a council.

Supporting residents under cost-of-living pressures
Residents can be supported by offering flexible payments that suit their current situations and does not put undue pressure on meeting payment obligations.

Meeting financial sustainability goals
Digital transformation with the right tools and technology can accelerate financial sustainability goals with increased cashflow and reduced arrears for the council.

Buy-in from executives
Buy-in from executives and the community should be mutually pursued to ensure the adoption of new payment initiatives to help meet community objectives.

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Why 50% of every fine issued across Australia goes unpaid, and what City of Casey did to turn it around. A practical session for council finance and compliance leaders covering the economics of infringement collection, the hidden cost of referrals, and how to recover more without chasing.

Following the RBA's removal of card surcharges, this webinar covers what the landmark policy change means for councils, their payment systems, and their communities — with October 1 as the compliance deadline

With over 1% in cash rate rises forecast over the next 4–5 months, local governments face a wave of inflation driven by soaring oil prices, electricity costs up 32.2%, and housing pressures. This webinar explains why it's happening, and what councils need to do now to protect their communities and financial sustainability.
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