The Payble team discusses with the Greater Dandenong Council their transition from manual to digital payment methods.
Greater Dandenong achieved an 85% success rate in managing arrears with digital payment plans, significantly higher than the typical 50-60% success rate with manual processes.
Councils can save approximately 100 hours per month by transitioning from manual to digital payment plan management, freeing up staff for more value-added activities.
On average, councils are owed about 7% of total rates in arrears, which highlights the importance of efficient payment plan management to improve cash flow and reduce financial strain.
Watch this webinar to uncover the benefits of Australian local government councils moving from traditional rating plans to pre-paid rating plans.
The Payble team discusses with the Greater Dandenong Council their transition from manual to digital payment methods.
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