Earlier this year, we shared how Hamilton City Council partnered with Payble to offer more flexible payment options to their ratepayers and reduce manual workloads. During this webinar we took a look behind the scenes to explore how the Hamilton team brought Payble to life - from implementation to day-to-day operations.

Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.

How Hamilton City Council became the first to pioneer a payment experience platform in New Zealand achieving 94% ratepayers satisfaction rate across all new payments.