How The Hills Shire Council Got a Quarter of Ratepayers Onto Payble

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How Wellington Shire Council is keeping arrears in control and making ratepayers happier

Read this 4 minute case study covering the key challenges Wellington Shire Council's faced—including inflexible payment options, manual processes, and communication barriers—and how Payble’s digital-first approach helped increase early payments, reduce arrears, and improve cash flow.

How Hamilton City Council has Improved Rates Payments with Civica & Payble

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How City of Parramatta achieved 96% ratepayer satisfaction through Payble

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How The Hills Shire Council Turned Rates Into Predictable Revenue

Most councils get 4 to 10% of ratepayers onto a recurring payment plan. See how The Hills Shire Council hit a quarter of its ratepayer base in eight months, and what Robert Hay, Principal Coordinator Rates, would tell any council starting the same journey.

Council Rates Payment Product Showcase: Nine Features, Demoed Live

Nearly one dollar in ten of council rates goes unpaid, and payment technology is one of the few levers councils hold. Watch all nine new rates features demoed live in a working environment: notice design in-house, pay-from-notice, delivery analytics, surcharge protection, and automated hardship review.

Australia's $2.4 Billion Rates Crisis: Where Does Your Council Rank?

Unpaid council rates have hit $2.4 billion nationally, growing faster than the rates base itself. Dailius Wilson and Vanessa Hood break down the state-by-state data, the five fixes that are working, and where your council ranks against 507 others.

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