How City of Parramatta achieved 96% ratepayer satisfaction through Payble

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Latest Videos

What Greater Dandenong Has Learned Moving from Manual to Digital Payment Arrangements

Read this 3 minute guide covering insights and strategies from Greater Dandenong to improve compliance, cut costs, and boost customer satisfaction.

How to Save Thousands Per Year on FinesVic Charges

Read this 2 minute guide covering best practices in infringement best practices for local government

How to Run a Payment Experience Optimisation Workshop

Want to improve the ratepayer experience at your council? Download our free guide and follow our recommendations to run a workshop allowing you to bring together the interests of the rates team, IT and finance to create a world class customer journey for your citizens

Latest Webinars

Best Practices for Infringement Management - A Guide for VIC councils

This webinar delves into the current labor-intensive methods councils use for handling infringements, from issuing fines and managing payment plans to addressing unpaid fines through Fines Victoria.

How to Run a Payment Experience Optimisation Workshop

Whether you're from a council exploring options for rate payments or simply interested in the process, this webinar offers valuable insights into streamlining rate payments and optimizing payment processes for greater efficiency.

Could rates actually go up?

On 16th April, 2024 - we host a live webinar with Nerida Conisbee, Chief Economist at Ray White and looked at potential trends in the economic market which could affect strategy in the local government space.

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