How Councils Can Harness Prepaid Rates to Earn Bonus Interest

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Latest Videos

How Hamilton City Council Pioneered New Zealand’s First Payment Experience Platform

Download this case study which explores how Hamilton CIty Council has become the first to pioneer a payment experience platform in New Zealand while increasing ratepayers satisfaction to 94% and reducing their arrears.

How Wellington Shire Council is keeping arrears in control and making ratepayers happier

Read this 4 minute case study covering the key challenges Wellington Shire Council's faced—including inflexible payment options, manual processes, and communication barriers—and how Payble’s digital-first approach helped increase early payments, reduce arrears, and improve cash flow.

How Hamilton City Council has Improved Rates Payments with Civica & Payble

Read this 3 minute case study

Latest Webinars

6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council

6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council

A digital transformation that led to 15% adoption rate whilst 1/3 of the community paying their rates via personalised QR codes. This webinar offers practical insights from a CFOs perspective tying into the financial sustainability goals of a council.

SMS and Email Strategies that Deliver Results

61% of consumers prefer SMS alerts or reminders than any other form of communication regarding payments. This webinar will help you understand how you can leverage SMS as a way of communication at your council to connect with your ratepayers.

One year on: How Civica Councils are Succeeding with Payble

During this webinar we spotlight 4 of our Civica x Payble first movers: Town of Victoria Park, Wellington Shire Council, Cessnock City Council and City of Wanneroo. Their unique challenges before implementing Payble and the results they have achieved after going live.

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