How to Run a Payment Experience Optimisation Workshop
Latest Videos
What Greater Dandenong Has Learned Moving from Manual to Digital Payment Arrangements
Read this 3 minute guide covering insights and strategies from Greater Dandenong to improve compliance, cut costs, and boost customer satisfaction.
How to Save Thousands Per Year on FinesVic Charges
Read this 2 minute guide covering best practices in infringement best practices for local government
How to Run a Payment Experience Optimisation Workshop
Want to improve the ratepayer experience at your council? Download our free guide and follow our recommendations to run a workshop allowing you to bring together the interests of the rates team, IT and finance to create a world class customer journey for your citizens
Latest Webinars
Best Practices for Infringement Management - A Guide for VIC councils
This webinar delves into the current labor-intensive methods councils use for handling infringements, from issuing fines and managing payment plans to addressing unpaid fines through Fines Victoria.
How to Run a Payment Experience Optimisation Workshop
Whether you're from a council exploring options for rate payments or simply interested in the process, this webinar offers valuable insights into streamlining rate payments and optimizing payment processes for greater efficiency.
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