How Wellington Shire Council is keeping arrears in control and making ratepayers happier

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6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council

In just 6 weeks Inner West Council went live with Payble and brought bill smoothing to 200,000 residents. The results? 1/3 of the residents are using Payble to pay their rates.

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How Whitehorse City Council saved 1000+ hours with Payment Automation for Rates & Infringements

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SMS and Email Strategies that Deliver Results

This resource will help you understand the state of SMS in local governments and how councils such as City of Greater Dandenong are leveraging SMS to communicate with their ratepayers.

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From Manual to Modern: Behind the Scenes with Hamilton City Council and Payble

Earlier this year, we shared how Hamilton City Council partnered with Payble to offer more flexible payment options to their ratepayers and reduce manual workloads. During this webinar we took a look behind the scenes to explore how the Hamilton team brought Payble to life - from implementation to day-to-day operations.

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The Arrears Apocalypse: Who’s Paying the Price in Victoria?

Victoria is facing aperfect storm in council rate collections, with unpaid rates reaching astaggering state average of 10.44% and a 32% surge in arrears volume since 2023.

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How Hamilton City Council Pioneered New Zealand’s First Payment Experience Platform

How Hamilton City Council became the first to pioneer a payment experience platform in New Zealand achieving 94% ratepayers satisfaction rate across all new payments.

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