


In just 6 weeks Inner West Council went live with Payble and brought bill smoothing to 200,000 residents. The results? 1/3 of the residents are using Payble to pay their rates.
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Whitehorse City Council was carrying $11.8M in rate arrears and losing money on infringement referrals. Here is how flexible payments turned it around.
Unpaid council rates have hit $2.4 billion nationally, growing faster than the rates base itself. Dailius Wilson and Vanessa Hood break down the state-by-state data, the five fixes that are working, and where your council ranks against 507 others.
Only 12–14% of Whitehorse's animals were registered under the old paper-based renewal process. See how self-service QR renewals, auto-reconciliation and set-and-forget payments turned that around in a single renewal cycle — and what it freed up for staff.
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