How Hutt City Council Cut Manual Workload and Prepared for Water Reform

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How Hutt City Council Cut Manual Workload and Prepared for Water Reform

Hutt City's rates team shares how they processed $5.5M and 21,354 plans without loading a single one by hand.

How Councils Are Protecting Cash Flow in a Rate-Capped, High-Inflation World

Rate caps trail inflation, arrears compound, and four federal budget measures pile on the pressure. Get the summary on the four levers every council can act on now to protect cash flow.

How City of Casey Cut Fines Referrals by 80-100 per Month

Learn how the City of Casey saved $87,000 in lodgement fees and cut fines referrals by 80 - 100 a month using flexible infringement payment plans.

Latest Webinars

How Councils Across Australia & New Zealand Ease Payment Stress in Just 10 Weeks

Leaders from City of Wanneroo and Matamata‑Piako District Council (NZ) join Dailius Wilson to share real stories, surprising stats, and practical wins. From saving 12,000+ staff hours to helping residents avoid penalties, you’ll see how flexible payments, digital notices, and smarter workflows are transforming local government.

6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council

6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council

A digital transformation that led to 15% adoption rate whilst 1/3 of the community paying their rates via personalised QR codes. This webinar offers practical insights from a CFOs perspective tying into the financial sustainability goals of a council.

SMS and Email Strategies that Deliver Results

61% of consumers prefer SMS alerts or reminders than any other form of communication regarding payments. This webinar will help you understand how you can leverage SMS as a way of communication at your council to connect with your ratepayers.

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