One year on: How Civica Councils are Succeeding with Payble
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One year on: How Civica Councils are Succeeding with Payble
This presentation will help you understand how councils are adopting Payble for their ratepayers and the various challenges that councils face with their existing portals. Some of the key results achieved by our spotlight councils include: 500+ hours saved in direct debit management and payment arrangements, 54% reduction in manual work and 4.74/5 ratepayer satisfaction.
From Manual to Modern: Behind the Scenes with Hamilton City Council and Payble
Download this case study which explores how Hamilton City Council has become the first to pioneer a payment experience platform in New Zealand.
The Arrears Apocalypse: Who’s Paying the Price in Victoria?
This research offers a critical starting point toassess your council’s arrears challenges and the downstream effects on cashflow, team performance and ultimately leading to the reduced capacity ofservices that the council can provide to the ratepayers.
Latest Webinars
How Hamilton City Council Pioneered New Zealand’s First Payment Experience Platform
How Hamilton City Council became the first to pioneer a payment experience platform in New Zealand achieving 94% ratepayers satisfaction rate across all new payments.
How Wellington Shire Council is keeping arrears in control and making ratepayers happier
Joining us from Wellington Shire Council, Matthew Dyce - Coordinator of Rates and Revenue shares how they have taken steps to transform their council's arrears to advanced payments by integrating their current Civica system with Payble.
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