This presentation will help you understand how councils are adopting Payble for their ratepayers and the various challenges that councils face with their existing portals. Some of the key results achieved by our spotlight councils include:  500+ hours saved in direct debit management and payment arrangements, 54% reduction in manual work and 4.74/5 ratepayer satisfaction. 

Download this case study which explores how Hamilton City Council has become the first to pioneer a payment experience platform in New Zealand.

This research offers a critical starting point toassess your council’s arrears challenges and the downstream effects on cashflow, team performance and ultimately leading to the reduced capacity ofservices that the council can provide to the ratepayers.