SMS and Email Strategies that Deliver Results

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Latest Videos

How The Hills Shire Council Got a Quarter of Ratepayers Onto Payble

Read the full case study covering the notice redesign, the six-channel rollout and the numbers behind The Hills Shire Council's eight-month adoption curve.
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From Rates Notice to Paid: Nine Features Demoed Live

All nine features written up, with what each one replaces at most councils today and the numbers from councils already running them.

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Australia's $2.4 Billion Rates Crisis: Where Does Your Council Rank?

Get the full National Arrears Report: state-by-state rankings, the $2.4 billion breakdown, and the five fixes turning arrears around.

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Latest Webinars

Best Practices for Infringement Management - A Guide for VIC councils

This webinar delves into the current labor-intensive methods councils use for handling infringements, from issuing fines and managing payment plans to addressing unpaid fines through Fines Victoria.

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How to Run a Payment Experience Optimisation Workshop

Whether you're from a council exploring options for rate payments or simply interested in the process, this webinar offers valuable insights into streamlining rate payments and optimizing payment processes for greater efficiency.

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Could rates actually go up?

On 16th April, 2024 - we host a live webinar with Nerida Conisbee, Chief Economist at Ray White and looked at potential trends in the economic market which could affect strategy in the local government space.

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