The Arrears Apocalypse: Who’s Paying the Price in Victoria?

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Latest Videos

The exciting future of Digital Notices

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Local governments face a 30–40% "digital ceiling" due to manual, expensive, and fragmented legacy billing systems that frustrate users and drive up administrative costs.

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How Councils Are Easing Payment Stress in Just 10 Weeks

This case study which explores how Wanneroo City Council has become the first to pioneer a payment experience platform in Western Australia, while saving 12,000 hours on manual work and their arrears.

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6 weeks. 200,000 residents. One Payment Transformation: with Inner West Council

In just 6 weeks Inner West Council went live with Payble and brought bill smoothing to 200,000 residents. The results? 1/3 of the residents are using Payble to pay their rates.

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Latest Webinars

Best Practices for Infringement Management - A Guide for VIC councils

This webinar delves into the current labor-intensive methods councils use for handling infringements, from issuing fines and managing payment plans to addressing unpaid fines through Fines Victoria.

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How to Run a Payment Experience Optimisation Workshop

Whether you're from a council exploring options for rate payments or simply interested in the process, this webinar offers valuable insights into streamlining rate payments and optimizing payment processes for greater efficiency.

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Could rates actually go up?

On 16th April, 2024 - we host a live webinar with Nerida Conisbee, Chief Economist at Ray White and looked at potential trends in the economic market which could affect strategy in the local government space.

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