How Whitehorse Cut Animal Renewal Non-Payment to 7.3%

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Latest Videos

How Whitehorse Cut Animal Renewal Non-Payment to 7.3%

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The full Whitehorse story: $232,159 processed in one renewal cycle, 782 auto-renewal plans, and the four pressures that pushed the council to modernise.

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How Hutt City Council Cut Manual Workload and Prepared for Water Reform

Hutt City's rates team shares how they processed $5.5M and 21,354 plans without loading a single one by hand.

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How Councils Are Protecting Cash Flow in a Rate-Capped, High-Inflation World

Rate caps trail inflation, arrears compound, and four federal budget measures pile on the pressure. Get the summary on the four levers every council can act on now to protect cash flow.

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Latest Webinars

Best Practices for Infringement Management - A Guide for VIC councils

This webinar delves into the current labor-intensive methods councils use for handling infringements, from issuing fines and managing payment plans to addressing unpaid fines through Fines Victoria.

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How to Run a Payment Experience Optimisation Workshop

Whether you're from a council exploring options for rate payments or simply interested in the process, this webinar offers valuable insights into streamlining rate payments and optimizing payment processes for greater efficiency.

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Could rates actually go up?

On 16th April, 2024 - we host a live webinar with Nerida Conisbee, Chief Economist at Ray White and looked at potential trends in the economic market which could affect strategy in the local government space.

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