


Joining us from Wellington Shire Council, Matthew Dyce - Coordinator of Rates and Revenue shares how they have taken steps to transform their council's arrears to advanced payments by integrating their current Civica system with Payble.
Why portals are difficult to navigate while enhancing customer experience

How Payble integrated with the council's existing system, Civica providing transparency to the ratepayers and the council staff

How engagement via SMS has proved to be a key driver in engaging with the ratepayers

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Why 50% of every fine issued across Australia goes unpaid, and what City of Casey did to turn it around. A practical session for council finance and compliance leaders covering the economics of infringement collection, the hidden cost of referrals, and how to recover more without chasing.

Following the RBA's removal of card surcharges, this webinar covers what the landmark policy change means for councils, their payment systems, and their communities — with October 1 as the compliance deadline

With over 1% in cash rate rises forecast over the next 4–5 months, local governments face a wave of inflation driven by soaring oil prices, electricity costs up 32.2%, and housing pressures. This webinar explains why it's happening, and what councils need to do now to protect their communities and financial sustainability.
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